Why choose our services FOr Resellers

x-dream-distribution GmbH is a software distributor that has been operating as a one-stop shop in the broadcast, (post-) production and VOD market since 2015. Our product portfolio includes selected software products for media IT professionals. We offer a wide range of sales, marketing and technology services - helping our resellers to market and sell software in EMEA.

Our experienced team supports you at all stages of the project, from identifying your needs and promoting the product, to delivering the ideal solution and ensuring end-user satisfaction.

Technical Training

x-dream-distribution regularly offers technical trainings for reseller partners. These trainings help you acquire all the necessary knowledge and skills to properly use and support our software.

We also offer individual training on any product from our portfolio or on broadcasting technologies - online or on-site.

Advantages for resellers

  • Improve technical expertise to offer better solutions to customers.
  • Direct contact with supplier representatives.
  • Tailor-made for your company.

Benefits for end-users

  • Training on technologies and standards.
  • Training on product configuration, operation and maintenance and workflows.
  • On-site and remote training.

In the media industry, a distributor's pre-sales support can be critical to the success of a reseller. High-quality pre-sales support provides resellers with technical expertise, guidance on product selection and helps to build trust and credibility with customers. This ultimately leads to increased sales and customer satisfaction.

Our team of specialists can answer customers' questions about the product or service as they make their purchase decision and help with the technical side of the sales process.

  • Arranging demos, providing a proof of concept, drafting sales proposals, working on requests for proposal (RFP)
  • Helping with setting up free trials and tests
  • Creating documents for sales and other departments

Advantages for resellers

  • Constant support at every stage, from your first request to end-user satisfaction.
  • Tailor-made offers and projects for your business and for your customers .
  • Help with the smallest problems as well as technologically difficult requests.

Benefits for end-users

  • Helps customers make informed decisions.
  • The experience of a market-leading group in Southern Europe.
  • Can address any issues or questions before making a purchase, avoiding potential problems.
Pre-Sales Support
Training

With more than 20 years of experience in developing workflow systems for major broadcasters in Europe as well as for small TV stations, we can help you ensure the smooth coordination and delivery of complex projects and high-quality solutions in a timely manner. We offer you great added value. We select the best suppliers on the market according to quality and competitive criteria. In this way, we are always able to propose new projects thanks to state-of-the-art technological solutions that can be adapted to the specific needs of your clients.

Advantages for resellers

  • All aspects of a project are properly coordinated and managed, reducing the risk of errors and delays.
  • Our technical expertise in the products and services helps you provide better solutions to your customers.
  • We manage relationships with vendors and suppliers, so you can focus on other aspects of your business.

Benefits for end-users

  • Timely and efficient delivery of solutions
  • Higher quality products and services
  • Improved customer satisfaction and loyalty.

To ensure customer satisfaction and loyalty, we offer comprehensive customer service. We can provide product training and technical support to help you provide better customer service and address any issues or concerns customers may have.

Advantages for resellers

  • We offer you our technical expertise from numerous projects.
  • Get faster problem resolution from our support team or through direct access to vendor support.
  • Reduce your technical support costs by involving our team.

Benefits for end-users

  • Faster problem resolution through quick access to technical support.
  • Access to product training tailored to the needs of the customer.
  • Special conditions through good relationships with distributors, resellers and vendors. 
After-Sales Support
Marketing Support

x-dream-distribution offers comprehensive marketing support for brands you resell. Our range of services includes event management, copywriting, social media management, website creation, video marketing, paid advertising, etc. We can provide you with all marketing materials from all brands in our portfolio and help you develop a marketing strategy to get your software products to the customers.

Advantages for resellers

  • Constant flow of the marketing materials.
  • You can supply your customers with marketing materials created both by us and vendors.
  • In case of joint marketing activities, we can involve your team in the process (joint videos, joint SM campaigns, case-studies, etc.).

Benefits for end-users

  • Up-to-date marketing information.
  • Marketing info suited to customers’ specific needs.

Professional Services

Through other sister companies we offer a variety of professional services to our reseller partners:

  • Consulting
  • Development
  • Deployment
  • Training services
  • Support
  • Solutions as a Service

You can find more information on the x-dream-group website.

Professional Services

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